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Privacy Policy

This privacy policy applies between you, the User of this website, and Qualitriks ("Qualitriks", "we", or "us"), the owner and provider of this website. Qualitriks takes the privacy of your information very seriously. This privacy policy explains how we collect, use, and protect your personal data when you use our website. Please read it carefully.

Definitions and Interpretation

In this privacy policy:

  • Data: all information that you submit to Qualitriks RA via the website, email, forms, or any other communication. This includes personal data as defined in the UK GDPR and EU GDPR.
  • Cookies: small text files placed on your device when you visit the Website, as further detailed below.
  • Qualitriks Ltd / we / us: a company incorporated in United Kingdom.
  • User / you: any individual accessing this website, not employed by Qualitriks or acting in the course of their employment with Qualitriks RA.
  • Website: the website you are currently using: https://www.qualitriks.com and any sub-domains of this site unless expressly excluded by their own terms.

Scope of this Privacy Policy

This policy applies only to your use of the Website. It does not apply to any external websites that may be linked to or referenced from our Website.

Data We Collect

We may collect the following personal data:

  • Name;
  • Contact details (email address, telephone number);
  • Business or organisation details (where applicable);
  • Demographic information (postcode, country);
  • IP address (automatically collected);
  • Web browser type/version and operating system (automatically collected);
  • Website activity data (such as referring site, pages visited, time spent, exit pages).

We collect this data when you:

  • Contact us via forms or email;
  • Subscribe to newsletters or marketing;
  • Submit project enquiries;
  • Access or browse our website.

Our Use of Your Data

Qualitriks is the data controller for your personal data. We process data for the following purposes:

  • Responding to your enquiries;
  • Internal record-keeping;
  • Providing requested services;
  • Improving our website and services;
  • Marketing communications (where consent is given);
  • Analytics and performance monitoring.

All data processing is carried out in accordance with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Your consent;
  • Performance of a contract or pre-contractual steps;
  • Compliance with legal obligations;
  • Legitimate business interests (such as business operations, research, and service improvement).

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. You may request deletion of your data at any time by contacting us at hello@qualitriks.com.

Cookies

Our Website uses cookies to enhance functionality and improve user experience. You will be notified of cookies in use upon visiting the Website and may manage your preferences at any time.

Data Security

We are committed to ensuring that your data is secure. We have appropriate technical, administrative, and physical safeguards to protect your data. However, transmission of information over the internet is not entirely secure, and any transmission is at your own risk.

Third-Party Services

We may use third-party service providers for:

  • Website hosting;
  • Analytics and monitoring;
  • Email marketing;
  • Customer relationship management.

These providers are contractually bound to comply with data protection obligations. We do not sell or share your data for third-party marketing purposes.

International Transfers

Where data is transferred outside of the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Your Rights

You have the following rights under the UK and EU GDPR:

  • Right to access your personal data;
  • Right to rectification;
  • Right to erasure ("right to be forgotten");
  • Right to restrict processing;
  • Right to data portability;
  • Right to object to processing;
  • Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at hello@qualitriks.com.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

Contact Details

For questions or requests regarding this Privacy Policy:

Qualitriks Ltd

Email: hello@qualitriks.com

This policy was last updated: 17/06/2025